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rafiq B
1 reviews | Active since Oct 2015
30 Jun 2021, 16:24
WESBANK POOR SERVICE
Because of wesbanks negligence and false info provided on call and email im held responsible for their poor service. Because of this pandemic everyone suffered. Now i have to pay double my installment they won't add the areas on to my term but they want money upfront. Again this is due to the poor customer service THAT THEY caught on.
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WesBank's replyOfficial
08 Jul 2021, 07:35Dear Rafiq B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Jul 2021, 07:35
Official
Dear Rafiq B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution