MN
Marius N

1 reviews | Active since Sept 2017

14 Jun 2022, 10:06

Wesbank poor service

Wesbank not communicating on way forward after insurance settled vehicle,still deducting premiums,I have sent e mails,tried phoning several times,just a waste of time

0
Replies (4)
WesBank
WesBank's reply14 Jun 2022, 10:59
Official
Dear Marius N, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, 
WesBank Service Resolution 
MN
Marius N's update14 Jun 2022, 11:06
Reviewer Update
Thank you,awaiting further communication
MN
Marius N's update14 Jun 2022, 11:06
Reviewer Update
Thank you,awaiting further communication
MN
Marius N's update24 Jun 2022, 11:03
Reviewer Update
Thank you much,my query has been resolved.