Wesbank poor poor service, happy to take money!!!!!!!!!!!!!!!!!!!!!!!!

Item: WesBank
Rating: 1
Author: Bryant B

I have app**** for 2 moths now to get relief ( i have never missed a payment ). The first time conveniently, the morning before debit order there was an issue, and money gone. I have send addendum 3 weeks ago, and no reply... nobody can help.... no managers.......

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Replies (1)

WesBank's replyOfficial

29 Jun 2020, 16:03

Dear Bryant B,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply29 Jun 2020, 16:03

Official

Dear Bryant B,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution