Wesbank - Poor Poor attitude and service

Wesbank do not care or give a hoot about customers During March 2020, a judgement was loaded against my profile by Wesbnak. This was done in error. I have spent many hours on the phone with the account manager , Filicia Zondi, as well ah her Manager Tumeolo Mokwebo. Both say the judgement shouldnt have been loaded and it was not Wesbank that loaded it. The record clearly shows Wesbank and they have photos of it. Everybody agrees that it shouldnt be there but im told i need to contact the bureau to have it removed. This no care attitude is what we have all become accustomed to from Wesbank. The worst of all is that i mailed the CEO, Mr De Kock, who doesnt even provide the courtesy of a response, which is very very poor