YH
Yasteel H
1 reviews | Active since Sept 2019
23 Feb 2026, 14:33
Wesbank poor delivery service
I have payed of my vehicle finance more than 2 weeks ago. I have requested for the original natis document. I was then prompted to make a payment which was done immediately. I have sent a number of follow up emails . All I get is an automatic response “we will give you feedback in due course”
Unacceptable.
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
23 Feb 2026, 16:15Dear Haryparsat Y,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply23 Feb 2026, 16:15
Official
Dear Haryparsat Y,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
YH
Yasteel H's updateReviewer Update
25 Feb 2026, 09:21I am now told that the vehicle was not financed through WesBank ,how is it possible to have staff that are *********** handle complaints. help me understand.
YH
Yasteel H's update25 Feb 2026, 09:21
Reviewer Update
I am now told that the vehicle was not financed through WesBank ,how is it possible to have staff that are *********** handle complaints. help me understand.