SP
Santana P

1 reviews | Active since Sept 2019

18 Jan 2021, 08:57

Wesbank poor communication skills

Hi, We have paid our Suzuki Huyabusa Bike up last year, then we were told we have to pay R350.00 for the natis docs because of covid, we have done it and email time and time agian and we get nothing, now the license is expiring, i dont have my paperwork, i want my bike in my name and i am not getting help, Wesbank is useless.

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Replies (1)
WesBank
WesBank's reply18 Jan 2021, 09:54
Official
Dear Santana
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution