CR
Christophe R
1 reviews | Active since Jan 2019
30 Aug 2024, 11:57
Wesbank - Poor client service
Small business Pty Ltd / financed 3 vehicles with WESBANK previously // ... latest application WCO ***2 ... 3 weeks ... no response ... 20 emails ... 10 calls ... nothing. Even the WESBANK complaints service is useless.
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WesBank's replyOfficial
30 Aug 2024, 12:33Dear Christophe Roelofse,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Aug 2024, 12:33
Official
Dear Christophe Roelofse,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution