ND
Niresh D
1 reviews | Active since Aug 2019
20 Oct 2020, 11:08
Wesbank poor backup service
We purchased a BMW520D M Spec from Infinity Auto 1 day before lock down and the Vehicle was financed by Wesbank, vehicle had faults to be repaired, dealer which refused to repair the brakes. we notified Wesbank and they could not assist with getting this sorted out, Wesbank should have a process in place to prevent financing vehicles that do not pass AA inspection on the vehicle before paying the dealer.
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WesBank's replyOfficial
20 Oct 2020, 12:36Dear Niresh
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Oct 2020, 12:36
Official
Dear Niresh
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution