Wesbank pathetic service

Dear WesBank Private Finance Team,

I am extremely disappointed with the level of service I have received. I have previously financed vehicles through WesBank and have always maintained an excellent track record — never defaulting on payments and settling my accounts well before the two-year mark.

Despite this history, my documentation has now been sitting in validations for a week without progress. I have made numerous follow-up calls, yet I have received no meaningful feedback or assistance.

As a loyal client of both FNB and WesBank throughout my entire working career, I find this experience disheartening and not reflective of the service standard I have come to expect.

I trust that this matter will receive urgent attention and resolution.