Wesbank pathetic service.

For the past few months i have been trying to do the refinance on my vehicle and get a new debit order in place. I have made arrangements with someone in a department as said the matter would be handed over to correct person to handle. It has been more than months and i am still waiting for somoene to be in touch with me.

Person who was dealing with the matter was Nonhlanhla Buthelezi who then handed over to Mzwandile Radebe. They seriously need to be dealt with for bad customer service.

since changing from Absa to fnb i have found fnb to have the worse service and inefficient people working for them. Perhaps i should say not working for them as people clearly get paid for doing nothing.

i am frustrated with fnb and thought its time to take the matter further.

i refuse to pick up the phone again and try and resolve the problem.