CD
Colin D

1 reviews | Active since Jul 2012

30 Sept 2015, 10:48

Wesbank pathetic as usual

I spent several months last year unemployed due to the liquidation of my business and as a consequence I had to surrender my vehicle and agree a payment plan for the outstanding balance which I have been doing diligently since. It goes without saying that when one is unemployed for so long there are many areas where monies are owed and payment plans need to be made for these as well so with that being said, this month I made a payment of R10000 towards the outstanding debt leaving a small amount remaining which I asked to have deferred to December 2015 or Jan 2016. BUT to my horror, although I really should not be surprised, I got the usual bully boy tactic response of \continue to pay monthly or we take legal action against you". A typical response from a corporation that has lost the ability to think or act intelligently"

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Replies (1)
WesBank
WesBank's reply01 Oct 2015, 15:12
Official
Hello ColinD***,

Thank you for raising your concerns, allowing us to intervene.

The respective management has liaised with you via e-mail concerning the outstanding balance on the account. You however have confirmed that the agent had concluded a repayment arrangement with you and you will be complying with the same. You however have the details of the respective management should you wish to discuss the matter further.

We thank you for your commitment to getting the account rectified.

Kind regards
WesBank