HP
Heinrich P
1 reviews | Active since Apr 2009
12 Aug 2022, 08:03
WESBANK - Pathentic Customer Service
I'm not G@TVOL !!
I've requested my Natis documents on the 4th August
I've phone twice to inquire when I will receive my Natis
I also received an email indicating I cannot collect as it will be shipped via courier
I've NOT received any Tracking number and also the "History" section on www.wesbank.co.za is also not available anymore on my profile
This is totally pathetic service therefor I now use ABSA Vehicle Finance from now on
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WesBank's replyOfficial
12 Aug 2022, 09:10Dear Heinrich P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Aug 2022, 09:10
Official
Dear Heinrich P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution