AC
Abie C
1 reviews | Active since Jun 2009
23 Feb 2023, 08:36
WESBANK PATETHIC SERVICE
When we asked the settlement letter the amounts was first of all different than the amount on the statement. That being done we settled the amount. Now the Natis Documents are required and now all of the sudden we must pay another amount to get the Natis Docs. The service is next level to poor. Never ever ever again I will go with Wesbank. If they mentioned that another amount is payable we would have done that. It is out of principle. It is not my problem if they have problems with their systems. Sort it out. Pathetic really next level pathetic.
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Replies (1)WesBank's replyOfficial
23 Feb 2023, 08:43Dear Abie
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply23 Feb 2023, 08:43
Official
Dear Abie
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
