AS
Adriaan S

1 reviews | Active since Oct 2023

17 Oct 2023, 09:38

Wesbank, part of the future or only part of the past.

I bought a bike 8 years ago and in my opinion completed paying it. Now I need to make a bid for my Natus and then nothing happens. Is Wesbank part of the past and not part of the future. Typical a company that can not keep up with the digital era.. How can a big company like Wesbank have no means to contact them. And I have numeris email addresses. And this is going on for weeks.

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Replies (1)
WesBank
WesBank's reply17 Oct 2023, 09:52
Official
Dear Adriaan S,
   
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
 We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution