MK
Maria K

1 reviews | Active since Apr 2013

15 Feb 2022, 19:58

Wesbank Overpayment Nightmare

Terrible service, I am still waiting for my refund for an overpayment on my account which was submitted in January and I was told it will be processed within 2 days!!

0
Replies (1)
WesBank
WesBank's reply16 Feb 2022, 08:58
Official
Dear Maria K,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution