BP
Bronwyn P

1 reviews | Active since Dec 2019

03 May 2021, 17:04

WesBank of NO HELP

In a time where people are losing their jobs and getting salary cuts , and losing almost everything they have, banks are suppose to be able to assist us without putting us in a even bigger debt . WesBank can not assist in giving payment breaks , all they can offer is 50% and the rest putting you in arrears, which will affect your credit ratings, which basically means they can not be of any help at all, when you can not even afford the other 50% so how will I be able to afford this? All we want is for them to give you a break and extend your payment term, without you having to lose anything or be over indebted in months to come.

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Replies (1)
WesBank
WesBank's reply04 May 2021, 13:11
Official
Dear Bronwyn P,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution