Wesbank not updating my credit report after 7 months.

Item: WesBank
Rating: 1
Author: Dwayne A

I have paid my debit in full. It's been 7 months and numerous emails to Pharasi, Lucky <***> with no response or update of my credit report.

Helpful (0)

Replies (1)

WesBank's replyOfficial

01 Feb 2021, 09:37

Dear Dwayne,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply01 Feb 2021, 09:37

Official

Dear Dwayne,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution