AS
Amanda S

1 reviews | Active since Dec 2013

27 Jan 2021, 09:19

Wesbank not supportive of SMEs or startups!

I have received such a bad service from Wesbank. Wanted to finance a truck and all I got was Wesbank does not have risk appetite and company not older than 12 months. According to their criteria commercial asset can not be financed in personal capacity. In personal capacity they have financed leisure assets for a bigger amounts than for the truck. Calling and emailing does not help. The criteria they refer to on the email is not on their website or application. I sold a van to buy the truck only to find out it Wesbank will not finance the truck In short Wesbank will not let you finance an asset that can create employment and earn revenue. Wesbank is not supportive of SMEs cause the company must first make a lot money without assets before they can assist.

0
Replies (1)
WesBank
WesBank's reply27 Jan 2021, 11:00
Official
Dear Amanda, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.  

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution