Wesbank not serious about business, neglecting their loyal customers.

Wesbank not serious to service their customers. I settle my personal vehicle 30 months before the contract settlement date. I have a vehicle finance on my business and bought and settled many vehicles before the contract settlement date. I app**** for finance for another vehicle with 75% deposit on the luxury vehicle. My reference for the application that was pre- approved WBM***4. The Dealership informed me that their is a problem with the trade in, as they do not have a M&M number and the application for the new vehicle is declined. This is the same vehicle that was financed by Wesbank. I have instructed the Dealer to take my business to Wesbank's competitors. Going forward, they will not have any of my business.