SP
Sune P
1 reviews | Active since Apr 2013
08 Mar 2026, 19:34
Wesbank not honouring settlement arrangemant
Deducted two payments after account was settled according to settlement figure. Account was settled SAME day settlement figure was given. Wesbank is not returning the 2 payments
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WesBank's replyOfficial
09 Mar 2026, 08:15Dear Sune Parsons,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Mar 2026, 08:15
Official
Dear Sune Parsons,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution