ZN
Zanele N

1 reviews | Active since Sept 2012

24 Jul 2021, 02:43

Wesbank not giving hand over account balance or settlement

Request for a settlement quotations from Wesbank on hand over account is a nightmare as account on app is removed, why, how do I manage my account , who gives me statements?

0
Replies (1)
WesBank
WesBank's reply26 Jul 2021, 09:01
Official
Dear Zanele Nsingwane,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution