LS
Lynne S

1 reviews | Active since Mar 2020

17 Oct 2018, 08:42

Wesbank not doing their job again

I was told that someone would be sent to me to verify my documents for Wrsbank vehicle finance this past Monday. Now I get a call to tell me to get up and go immediately to the other side of town to verify my documents. I have always had someone come to me. I do not have transport to drive to the other side of town.

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Replies (1)
WesBank
WesBank's reply17 Oct 2018, 09:41
Official

Dear Lynne Steenfeldt,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS7D14B.

Regards,

Zabonize Hogins

WesBank Service Resolution