1 reviews | Active since Jun 2012
WESBANK - NOT ABLE TO SUPPLY NATIS DOCS - VEHICLE
Good day<br> <br> Kindly assist. I have paid off my vehicle at Wesbank Finance and no one at the institution can assist me with my natis documents.<br> <br> I can not obtain my licence disk - because according to them I am not the registered owner of the vehicle.<br> <br> I have been struggling since Jan 2015 to get to the right person to assist me and since then I have paid my vehicle up and NO NO NATIS documents.<br> <br> I am being shunt from pillar to post - with no result / papers / answers.<br> <br> I spoke to a Loretta Sekhonyana at Legal Insurance who spoke to Sonja Putter (Natis department) and they promised to sort this out today and confirm when I can receive my papers<br> <br> Please can someone help
Thank you for bringing this matter to our attention and affording us this opportunity to look into the inquiry.
Let us also use this opportunity to humbly apologise for this mishap and the inconvenience you have experienced. We believe that this was the result of miscommunication between the Bank and your insurer following the vehicle collision that was brought to the fore. We have nevertheless received the supporting documents that are necessary to reinstate the respective ownership of the vehicle. A specialist is attending to the case and will ensure that this undertaking is executed without further delay.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and affording us this opportunity to look into the inquiry.
Let us also use this opportunity to humbly apologise for this mishap and the inconvenience you have experienced. We believe that this was the result of miscommunication between the Bank and your insurer following the vehicle collision that was brought to the fore. We have nevertheless received the supporting documents that are necessary to reinstate the respective ownership of the vehicle. A specialist is attending to the case and will ensure that this undertaking is executed without further delay.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank