CH
Cheryl H
1 reviews | Active since Nov 2024
26 Jan 2026, 17:33
Wesbank - No Service or feedback
I've being try since October 2025 to get an updated statement from Webank to. Every time we call, we land up speaking to another person who promises to get back to us as soon as i send them all the information. I send the information and that's where the communication ends until i call again. What do i need to do to get this matter resolved????
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
27 Jan 2026, 08:03Dear Cheryl Heaney,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Jan 2026, 08:03
Official
Dear Cheryl Heaney,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution