CB
Claudio B
1 reviews | Active since Jul 2020
16 Jul 2020, 22:19
Wesbank NO SERVICE OR COMMUNICATION
App**** and signed electronically the COVId 19 addendum on the 4th of May 2020, since then have received no further feedback from Wesbank, debit orders have been coming off every month though, send emails to the service@wesbank email address with an automated reply, cannot get through to anybody for months to speak to.
Why offer something you cannot supply, there are never any issues with debit orders and having your telesales teams phone you consistently to offer more credit options that you do not want.
SERVICE is all i require.
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WesBank's replyOfficial
17 Jul 2020, 15:29Dear Claudio B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply17 Jul 2020, 15:29
Official
Dear Claudio B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution