NP
Natassja P

1 reviews | Active since Jan 2020

06 Mar 2020, 07:24

Wesbank no service

Once again wesbank has done it again. No service. After we settled they said we still owe. Okey. How much? They cant tell us we should phone and they will send us the amount per email. We phoned them but they still have not sent any information to us.

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Replies (1)
WesBank
WesBank's reply06 Mar 2020, 10:42
Official
Dear Natassja du Preez,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution