OP
Olinda P
1 reviews | Active since Dec 2019
16 Aug 2022, 08:24
Wesbank - NO service
Terrible call center service. Keep been sent from agent to agent. Numerous emails sent, numerous call and still no feedback. Natis documents requested - paid for courier service of documents end of June. We are in August and still nothing. Problem has apparently been escalated and re-escalated over the last couple of weeks. NO SERVICE.
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WesBank's replyOfficial
16 Aug 2022, 08:45Dear Olinda Pardal,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply16 Aug 2022, 08:45
Official
Dear Olinda Pardal,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution