cW
carien W

1 reviews | Active since Nov 2022

20 Jun 2023, 14:44

Wesbank no feedback received

Account was settled as per settlement letter on 7/6/2023, payment reflects on account but not settled by wesbank. No paid up letter received and no natis documents. Several mails sent with proof of payment

0
Replies (1)
WesBank
WesBank's reply20 Jun 2023, 14:55
Official
Dear Carien Waldeck,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution