WESBANK NO CUSTOMER RELATIONS

Wesbank is quick to continue with legal action due to "contract break". But if I have it clear that part of the contract is that Wesbank will provide statements on a 2 monthly or 3 monthly basis via the choice of the customer. My last statement was dated FEBRUARY 2021 - who is in breach of contract now? Wesbank is also one for the only financial institutions who saw their customers struggle but never offered payment holiday. Wesbank is also a financial institution who does not try to collect outstanding monies - no call made for payment, only an email sent in July 2021 - but furthermore NO communication to customers. They were easy to proceed with attorneys fees which were almost R11 000 and caused my account to be in arrears with 6 months. I was in arrears with 3 months due to Covid restrictions but no communication, no help. Cant wait to pay off this finance - never is a long time but will NEVER do finance through Wesbank again and will also not recommend Wesbank to anyone I know. PATHETIC service you can replace your human staff with compters.