1 reviews | Active since Mar 2009
Wesbank no customer loyalty!
I bought a 2016 BMW R1200GS from The Big Eazy Customs and after 1400km the bike broke down. This was in November. It is now June 2025 and I still don't have my motorbike back. At first I gave Johann Claassen the benefit of doubt and allowed sufficient time to repair this motorcycle. I have however come to the conclusion that he is fabricating stories to delay I don't know what and every week it's a new almost done just finishing off story. I then was made aware of his history, and it was shocking to learn that many consumers have been down this path. Wesbank has been of no help although the finance is through them. I could easily just stop paying, let this be their problem. It is their vehicle until fully paid after all. But I didn't I am still paying diligently!
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
