Wesbank - No compassion and no assistance offered

Totally unacceptable in a time when you need understanding and compassion. I am in the events industry and due to our current level 3 with no events taking place and no income generated due to this, Wesbank refuses to assist with payment relief. I have another 16 or so payments left on my car and havent skipped 1 payment during this pandemic, but now with another lockdown on the event industry, it is becoming tougher to pay for an installment where this could pay for food for my family for a couple of months. Some understanding would be go along way. I am not saying that I am not going to pay, just to freeze my account for 3 months while the event industry is down. I will not be recommending Wesbank to friends and family. I phoned MFC (Nedbank) to have their take on the situation and they offer their clients a freeze on the account as long as they have the documentation to prove that you are not earning an income. Good you Nedbank, well done on your customer service and understanding in a time of need.