ML
Marius L

1 reviews | Active since Jul 2015

29 Mar 2023, 17:35

Wesbank Natis documents delays

We have send a request for Natis documents to transfer vehicle onto our name. We were told it would be 14 days to do the transfer. We have paid the transfer fee on 3Jan 2023. After numerous calls and told again it would take 48 hours to transfer , still nothing was done.

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Replies (1)
WesBank
WesBank's reply30 Mar 2023, 07:18
Official
Dear Marius D 
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution