sA
simon A
1 reviews | Active since Oct 2013
04 Dec 2025, 16:25
Wesbank Natis
Paid for natis document and transfer to my name On the 24th Tomorrw is 14 days And still no papers, not even an update Call in today was on call for 16min then just got cut off, after being told 4 times i must just hold on. Emails, dont get replies , they cant give me a delivery date for my vehicle papers Facebook messenger to Wesbank They reply, will let you know Ive received same msg 8 times now Saying they will escalate Even spoke to lady on email who handles complaint. She also replies She emaild to escalate
And still no paper or communication
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WesBank's replyOfficial
04 Dec 2025, 16:46Dear Simon Augustyn
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 Dec 2025, 16:46
Official
Dear Simon Augustyn
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution