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Nomthandazo N

1 reviews | Active since May 2021

07 Jul 2025, 09:43

Wesbank motors (car service and maintenance plan)

<div>I brought a car in may, and the service from the dealership was great.Wesbank agents from the car service phoned me demanding my payslips, bank account and documents to get the service and maintenance plan for the car active. I continued doing my research, this is a ****. How can you get approved for a vehicle but must apply for car service and maintenance? This is highly disappointing that external agents of a bank what to **** clients using our confidential information received from application. Please kindly attend to this matter.</div>

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Replies (1)
WesBank
WesBank's reply07 Jul 2025, 10:04
Official
Dear Nomthandazi Tshbalala,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution