SK
Saskia K

1 reviews | Active since Sept 2016

04 Oct 2020, 08:29

Wesbank - missing car papers

It has been 7 weeks since paying the settlement on my vehicle and i have still not received my vehicle papers. Sizwe Mghlanga of colserve ignores my mails, does not return calls and i have no way of selling the vehicle without these documents. Could someone who gives a damn please get in touch regarding this:acc no: ***

0
Replies (1)
WesBank
WesBank's reply05 Oct 2020, 13:42
Official
Dear Saskia K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution