FN
Freddie N

1 reviews | Active since Nov 2016

08 Aug 2025, 16:59

Wesbank ****ming customers

Wesbank is a ******* overcharging clients on there vehicle finance charging their customers double and absurd interest rates.. lady from wesbank called me she couldn't even calculate my interest.. interest charge on opening contract and paying fir interest and then I get charge monthly extra interests.. she explained some bs stories. My contract is signed fixed at 13.7% why do i calculate 60 % interest on Boeing balance guess what she out me on hold until she cut the call didn't even bothered to call back I wNt a detailed itemized billing for the R170k I git charge extra for..

Please fix my account ASAP.. you overcharging on interest suggest that you fix this account please dont call me FIX MY ACCOUNT.. I caught wesbank out on double interests on my first vehicle they had to fix it.. pls fix this account

0
Replies (1)
WesBank
WesBank's reply11 Aug 2025, 07:10
Official
Dear Freddie N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution