Wesbank ***** and bad attitude

So 1st I called in on Monday and no help. Said I must leave my name and number so they will call back. I did so and also emailed for help. Today I still heard nothing so I called in again. Spoke to a guy with such a bad attitude and rude as can be. No sence of client services. Any case when I got my car they said I must choose a \linked"account to that I can call in at a later stage to request for a lower interest. So I did so. Now they telling me not our problem basically ***** u and a bad attitude. What *****!!! I will never refer anyone to them as all they do is lie"""