RM
Regardt M
1 reviews | Active since Jan 2012
07 Jan 2016, 09:04
Wesbank lack of communication - Pass the buck
Wesbank not following up on communication !!!!!<br> <br> My story does not fit in 1200 Characters... Please email me for the full story/explanation!!<br> <br> Received an insulting sms from Wesbank, due to fault on Wesbank's side !!!! Now they blame me and make it as if I'm the guilty one !!!<br> <br> VERY VERY Unhappy with them at the moment....
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WesBank's replyOfficial
07 Jan 2016, 14:41Hello sinwolf1,
Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback.
A WesBank representative has been in contact with you to discuss your Insurance confirmation query and will remain in contact with you until the matter is resolved.
Please accept our sincere apologies for the frustration caused.
Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback.
A WesBank representative has been in contact with you to discuss your Insurance confirmation query and will remain in contact with you until the matter is resolved.
Please accept our sincere apologies for the frustration caused.
WesBank's reply07 Jan 2016, 14:41
Official
Hello sinwolf1,
Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback.
A WesBank representative has been in contact with you to discuss your Insurance confirmation query and will remain in contact with you until the matter is resolved.
Please accept our sincere apologies for the frustration caused.
Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback.
A WesBank representative has been in contact with you to discuss your Insurance confirmation query and will remain in contact with you until the matter is resolved.
Please accept our sincere apologies for the frustration caused.