MZ
Mamphuthi Z

1 reviews | Active since Nov 2019

03 May 2021, 15:24

Wesbank l don't have an account with you

Wesbank deducted R2605,90 from my cheque account,when l enquiried they said it's for my direct axis loan.l accepted that explanation,but at 15:18 l received a call from direct axis saying my account is in arrears.When l tried to explain what happened at FNB Springs it was not accepted... Please

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Replies (1)
WesBank
WesBank's reply04 May 2021, 15:39
Official
Dear Mamphuthi Z

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, 
WesBank Service Resolution