NH
Nichal H

1 reviews | Active since Dec 2009

02 Apr 2020, 08:12

Wesbank keeps changing their stories

Was contacted by Wesbank Been charged insurance premium on my vehicle since date of purchase even though I had my own insurance Had to supply them with proof of cover which I did Was guaranteed that this amounts would b refunded to me As I was been charged even though I had my own insurance cover To date Ive been given the run around With regards to these funds bee reversed into my account.

0
Replies (1)
WesBank
WesBank's reply02 Apr 2020, 09:26
Official
Dear Dashnee H,We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.Regards,WesBank Service Resolution