WESBANK JHANNESBURG - NATASHA DE PONT - VERY BAD SERVICE

My friend Leon Pieterse has bought a car. He had to pay the balloon payment before end of March. In the meantime his car was fetched until he pays the balloon payment. This was made yesterday. He emailed the proof of payment to Natasha du Pont yesterday. Her contact number is ***. She works at Wesbank Johannesburg. He tried to call her the whole day yesterday and today but no response. This morning he came through and they said she will only be in this afternoon. I've been trying to call the whole day and just a machine going on and on and on. This is UNEXCEPTABLE!!!! In the meantime we have used all our airtime. He had to buy airtime again and still just a machine singing in our ears. Very disappointed. He was told he had to pay this amount and to send proof of payment to her and she will give instruction to release the vehicle and then he can fetch his car. The car is in storage at Wesbank Storage Yard in Empangeni. Leon then said another email to Natasha….she then at last phoned him to say he can fetch his car. She has released it. So we drove from Richards Bay to Empangeni to the Wesbank Storage Yard. We got there 15h45 only to find no-one there. The security guard tried to phone the guy…but he didn’t answer!!! They were ony suppose to close at 16h00. So now we had to drive back home to Richards Bay. NOW STILL NO CAR! This is very poor service. Leon’s wife went though a lot of trouble to apply for a loan to pay this huge balloon payment. WESBANK – NATASHA DU PONT – VERY BAD SERVICE!! THIS IS NOT ACCEPTABLE! I TRUST THAT YOU ARE GOING TO SORT THIS OUT!!! YOU CAN PHONE LEON PIETERSE ON *** OR YOU CAN PHONE HIS WIFE SANTIE PIETERSE ON ***!!!!