KM
Kgolwane M

1 reviews | Active since May 2022

20 May 2022, 23:04

Wesbank Jetta 6

Good evening, writing this it's nearly 11pm, I can't sleep because of depression, I am Kgolwane Abram Mosiane, I bought a car cash (2013 vw Jetta 6 2.0tdi) in 2019/08/26 from a guy in Gauteng, I changed ownership and registration plates to Eastern cape as a live here, fast forward, 6/10/2021 the car was repossessed by the sheriff of the court sent by DASOO ATTORNEYS ***) who representing Wesbank. I told them not to take my car as it belongs to me, I have all legal papers to state that I am not the person they looking for, but they continue to take my car regardless. It's been nearly 8 months trying to call Wesbank regarding this matter but my calls are being tranfered from one department to another. I have proof that the guy I bought the car from, he bought it from We Buy Cars, We Buy Cars bought the that car from Emily (Lady). What can I do please I beg you to get my car back, I am paying registration costs for a car that I don't have.

My contact details are *** Ref: MR DASOO/WES.1308 Please.

0
Replies (1)
WesBank
WesBank's reply23 May 2022, 07:32
Official
Dear Kgolwane Mosiane,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution