DE
Dan E
1 reviews | Active since Mar 2009
23 Mar 2021, 11:48
WesBank issues with Discovery Bank clients
Beware if you are a sole proprietor and happen to bank with Discovery Bank. WesBank will reject your bank statements, I'd imagine the same is true if you are also employed but are with Discovery Bank.
WesBank will insist on bank statements that have balances reflected by line-item like the more traditional banks do, but Discovery do not, and will reject your vehicle application because of this.
My wife has just been pulled in a thousand directions due to this, and this despite her not missing a single payment to WesBank for three or four car purchases, and being a current client.
So be warned if you are with Discovery Bank, WesBank seems to have a serious issue with them
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
23 Mar 2021, 13:51Dear Dan
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Mar 2021, 13:51
Official
Dear Dan
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
