HZ
Hector Z
1 reviews | Active since Jun 2016
19 Mar 2025, 12:23
Wesbank is worse bank
November 2024, I settled the account. I was promised in 21 days, I will receive a settlement letter. February 2025, I called to let them know that I haven't received anything. Nothing was done. Few days ago, I received an email for the same account that was settled in November, now sent to debt collectors, some Tease attorney company. They don't update their system, and quick to send accounts to debt collectors. Worse bank
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WesBank's replyOfficial
19 Mar 2025, 12:34Dear Hector Zwane
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Mar 2025, 12:34
Official
Dear Hector Zwane
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution