Wesbank is very slow and drives up your blood pressure

Extremely bad service from wesbank, did not expect this from a subsidairy of FNB. I struggled 2 weeks to get private financing on a car and eventual paid an amount from my credit card just so that the seller could keep the car until finacing is sorted out oneday. Now after everything has been approved they are stopping the application as i have paid the seller money to keep the car for me. I am never dealing with wesbank or FNB ever again will move to Capitec as it seems people are getting better service from them. Very disappointed