RG
Roux G

1 reviews | Active since Apr 2013

10 Mar 2022, 10:59

wesbank is useless

I received a sms saying that wesbank will charge me extra because i did not confirm my insurance. after i tried numerous times to contact them. i have sent various emails regarding this.

you can phone them but no one answer

0
Replies (1)
WesBank
WesBank's reply10 Mar 2022, 11:31
Official
Dear Roux G, 
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution