1 reviews | Active since Jan 2015
Wesbank is unfair,and stay away from this car insurance,denies my full comprehensive cover claim,after facing a serious accident
Complaint to Wesbank Car insurance My contact details: Kate Maraba cell: ********** My insurance cover was Comprehensive cover. 15December 2017 My son was driving my car Had an accident in Soweto, I was the wrong driver, went over stop sign, thinking it was a four way stop. Because I was unfami**** with roads in Soweto, and the people who I had an accident ,where driving at high speeds, by observation of the accident, because the area was inside a township area. The speed area limit is 60km/h. My cost to fix my car is R600 000. My insurance was Wesbank, And my cover was for comprehensive cover. After a 6 months accident investigation performed by George(investigator) .I was told that the last stage of investigation an accident visualizer who will simulate how the accident happened will come ,after he came, he said because it was 3 cars involved in an accident ,he can not perform the simulation.
Than Wesbank came back to me, saying my claim is not accepted because I’m a high risk customer.
Today 15 April 19 Because I bought another car, Wesbank is forcing me to pay them for insurance again, after being unfairly dismissed and my claim was unfairly dismissed
