NM
Nomfundo M
1 reviews | Active since Aug 2016
28 May 2024, 07:31
Wesbank is the worst in follow up care
Wesbank account settlement done in November 2022 on behalf of the estate. They acknowledged and sent WRONG documents to the attorneys in December 2022. To date they have not sent the documents and the vehicle can’t be registered and has been accumulating penalties. We are at wits end now ! They refer one to website for immediate service and you only find a list of complaints for the same issue !!
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WesBank's replyOfficial
28 May 2024, 09:00Dear Nomfundo Molefe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 May 2024, 09:00
Official
Dear Nomfundo Molefe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution