PT
Patrick T

1 reviews | Active since Nov 2018

22 Nov 2024, 10:41

WESBANK IS THE WORST FINANCE BANK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

So after 32months of owning my vehicle, getting my credit score on a better place I'm still told by Wesbank vehicle finance consultants that my interest rate cannot be reviewed, I've had finance from various other banks and this is literally the first time I've heard that you cannot assist with something like reviewing someone's interest rate!!!!!!! My interest rate currently sits at 14,99%

PLEASE HELP SOMEONE HIGHER UP IN WESBANK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
WesBank
WesBank's reply22 Nov 2024, 11:10
Official
Dear Patrick Tiras
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution