TM
Thelma M
1 reviews | Active since Oct 2022
06 Dec 2023, 13:00
WesBank is the worst
WesBank emailed me informing me that my document will be send over night. Imagine my shock when I get missing document when I email them they inform me to wait for 3-5 working days. The lady I spoke to was of no help. I spend next to an hour on the phone trying to get in contact with an agent. Please look for better financing house if you are buying a car or better yet start a car buying Stokvel but avoid them. They will keep telling you about their great service while you get none.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
06 Dec 2023, 13:18Dear Thelma M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply06 Dec 2023, 13:18
Official
Dear Thelma M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
